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CareerNet Technologies Pvt Ltd Logo
Application Support Intermediate Analyst

CareerNet Technologies Pvt Ltd

 

Pune, Maharashtra, India

Posted On: 6 days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Application Support Analyst
Tenure: No Preference/Any
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Description

Own production support and RunBook Automation initiatives for SMBF applications, driving incident resolution, root-cause analysis, and environment stability.

This role is on-site.

Responsibilities

  • Lead build and support activities for RunBook Automation (RBA) across SMBF applications.
  • Onboard applications for RBA adoption based on criticality and coordinate with technology teams for API integration.
  • Resolve production incidents, perform root-cause analysis, and ensure environment stability.
  • Track project risks, dependencies, and accomplishments, providing regular updates to management.
  • Utilize Agile methodology for new onboardings, feature enhancements, and stakeholder reporting.

Required Skills

  • 4-6 years of IT experience with strong hands-on programming skills.
  • Proficiency in Java, Python, Angular, and Spring Boot.
  • Experience with Oracle, SQL Server, Unix/Linux, and Shell Scripting.
  • Proven track record in production support, automation, and incident resolution.
  • Ability to collaborate with technology teams for API development and integration.
  • Strong understanding of Agile methodology, JIRA, and Confluence.
  • Bachelor's degree in IT or Computer Science.

Education

Any Graduate

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