Description

You will provide technical support for production environments and custom applications.

Responsibilities

• Own technical issues from initial reporting through to final resolution.
• Respond to technical queries via email, IM, telephone, and in-person requests.
• Provide day-to-day production support for custom applications and reports.
• Analyze and diagnose complex issues to make decisions while evaluating risks and alternatives.
• Attend daily and weekly conference calls as required.

Required Skills

• 5+ years of experience in application support.
• Strong proficiency managing Linux and UNIX environments.
• Experience working with Oracle DB and SQL DB.
• Proficiency in SQL.
• Working knowledge of Python.
• Understanding of Operating Systems, Middleware, and Webservers.
• Ability to support batch control processes.
• Bachelor's degree.

Key Skills

Education

Bachelor's