Description

Lead production stability by preventing issues and improving application availability for assigned systems.

Responsibilities

• Manage incidents, changes, and problems while providing stakeholder updates on SLA risks.
• Troubleshoot production issues using monitoring tools and log analysis.
• Coordinate with onsite and offshore managed services providers to drive continuous improvement.
• Collaborate with project and development teams to prioritize fixes and releases.
• Ensure compliance with audit requirements, change control procedures, and data security protocols.

Required Skills

• 5+ years of application development or support experience using modern technical frameworks.
• Proficiency with Java and J2EE.
• Experience with RESTful interfaces.
• Hands-on experience with Git, Gradle, Maven, and NPM.
• Working knowledge of DevOps and Agile methodologies.
• Understanding of the Secure Software Development Lifecycle (SSDLC).
• Experience supporting multi-channel applications including web, mobile, and APIs.
• Ability to translate technical issues into layman's terms for business stakeholders.

Preferred Skills

• Past experience in a DevOps or SRE role.

Key Skills

Education

Any Graduate