Description

>> Lead L2/L3 support activities for Itron Metering applications.

>> Own production support, incident management, problem management, and change management processes.

>> Ensure high availability and stability of metering applications.

>> Monitor application health, interfaces, batch jobs, and data processing workflows.

>> Drive service restoration activities during production outages.

Requirements: 

>> 10-15+ years in Utility Metering Applications, Production Support, Application Maintenance, and Meter-to-Cash operations.

>> Bachelor's Degree in Computer Science, Information Technology, Engineering, or related discipline.

>> ITIL Foundation Certification preferred.

>> Utility industry certification or metering domain certification is desirable

Key Skills

Education

Bachelor's degree