Description

Lead L2/L3 support for Itron Metering applications, owning production stability, incident resolution, and change management.

This role is on-site.

Responsibilities

• Own production support, incident management, problem management, and change management processes.
• Ensure high availability and stability of metering applications through proactive monitoring.
• Monitor application health, interfaces, batch jobs, and data processing workflows.
• Drive service restoration activities during production outages.

Required Skills

• 10-15+ years of experience in Utility Metering Applications.
• Deep expertise in Production Support and Application Maintenance.
• Hands-on experience with Meter-to-Cash operations.
• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related discipline.

Preferred Skills

• ITIL Foundation Certification.
• Utility industry certification or metering domain certification.

Key Skills

Education

Bachelor's degree