Description

You own the operational stability of critical financial reporting applications.

Responsibilities

• Provide support for FED reporting, Balance Sheet reporting, and Firm Capital Reporting Monitor system performance.
• Troubleshoot and resolve production issues adhering to regulatory requirements.
• Participate in and lead critical support activities and system improvement projects.
• Ensure adherence to Site Reliability Engineering (SRE) principles, including automation and incident response.
• Coordinate with technical and business teams to maintain system stability and support releases.

Required Skills

• 5+ years of professional experience in a technical support role.
• Basic understanding of investment banking systems.
• Strong analytical and troubleshooting skills.
• Familiarity with automation and observability concepts.
• Ability to work effectively in high-pressure, time-sensitive environments.
• Willingness to work rotational shifts, including weekends, holidays, and second shifts.
• Bachelor's degree in Computer Science, Information Technology, Finance, Engineering, or related field.

Preferred Skills

• Knowledge of Linux/Unix and scripting languages like Python or Shell.
• Experience or internship in financial services or production support.

Key Skills

Education

Bachelor's degree