Description

You will manage production support and maintenance for applications within the wealth and banking domain.

Responsibilities

• Manage incident, problem, and change management processes using ServiceNow.
• Execute major incident processes and perform technical triaging to resolve issues.
• Monitor application health using log analytics and application monitoring tools.
• Support disaster recovery efforts and ensure adherence to SLA and SLO requirements.

Required Skills

• 5+ years of experience in production support and maintenance projects.
• Proficiency with the Microsoft tech stack: .NET, VB, IIS, SSIS, SSRS, and SQL Server.
• Experience working with Azure cloud environments.
• Hands-on experience with SCM tools such as GitHub or Bitbucket.
• Knowledge of CI/CD tools including Azure DevOps or Jenkins.
• Intermediate understanding of DevOps and SRE principles.
• Domain expertise in Wealth or Banking sectors, specifically with COTS products.
• Degree in any graduate field.

Preferred Skills

• Experience with log analytics and application monitoring frameworks.

Key Skills

Education

Any Graduate