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Application Support Specialist

Neurones IT

 

Hong Kong

Posted On: 3 days ago
Experience: 5+ years
Availability: Onsite
Openings: 2
Category: Application Support Specialist
Tenure: No Preference/Any
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Description

Support Prime Services systems across the APAC region, ensuring platform stability, performance, and reliable production releases.

This role is hybrid.

Responsibilities

  • Drive initiatives for monitoring, stability, resiliency, and capacity to improve platform performance.
  • Automate repetitive tasks and enhance existing monitoring tools to reduce manual overhead.
  • Manage service rollouts and execute production change releases to minimize incidents.
  • Lead major incident management, facilitate bridge calls, and coordinate global investigations.
  • Coordinate annual disaster recovery drills and collaborate with global teams in a follow-the-sun model.

Required Skills

  • 5+ years of experience in Investment Banking application support or the Securities Trading industry.
  • Hands-on experience with Java, Kafka, and Python.
  • Experience managing platforms using Kubernetes.
  • Strong working knowledge of ITIL Service Management framework.
  • Proficiency in SQL and Shell scripting.
  • Working knowledge of UNIX and Linux operating systems.
  • Experience managing platforms in both Linux and Windows environments.
  • Familiarity with monitoring tools including Autosys, ITRS Geneos, and Dynatrace.
  • Understanding of Agile methodology.

Preferred Skills

  • Relevant exposure to software development and support.

Education

Any Graduate

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