Description

This role manages and operates production jobs within a Global Operations Center.

Responsibilities

• Manage and operate enterprise job scheduler(s) to deploy, maintain, and ensure successful execution of scheduled jobs and workflows.
• Monitor application and infrastructure alerts using monitoring tools.
• Respond to monitoring alerts and job failures.
• Maintain job definitions, dependencies, calendars, and SLA tracking within the scheduling platform.
• Coordinate with application owners and infrastructure teams for job changes, deployments, and maintenance windows.
• Create and maintain clear runbooks, operational procedures, and handover documentation.
• Participate in on-call rotation and provide timely communications during incidents, including status updates to stakeholders.

Required Skills

• One to two years of experience working in a Global Operations Center, NOC, or similar operations environment.
• Hands-on experience with job scheduling platforms such as AutoSys or Control M.
• Familiarity with application and infrastructure monitoring tools including AppDynamics, Dynatrace, New Relic, Nagios, Prometheus, or Splunk.
• Familiarity with ticketing systems like ServiceNow.
• Experience operating enterprise job scheduling tools and runbooks.
• Proficiency in Linux/UNIX environments.
• Clear verbal and written communication skills for stakeholder coordination and documentation.

Key Skills

Education

Any Graduate