Description

You manage and operate production jobs within a Global Operations Center, ensuring successful execution of scheduled workflows and systems.

This role is on-site.

Responsibilities

• Deploy, maintain, and operate enterprise job schedulers to ensure successful execution of scheduled jobs and workflows.
• Monitor application and infrastructure alerts using monitoring tools and respond to job failures promptly.
• Maintain job definitions, dependencies, calendars, and SLA tracking within the scheduling platform.
• Coordinate with application owners and infrastructure teams for job changes, deployments, and maintenance windows.
• Create and maintain clear runbooks, operational procedures, and handover documentation.

Required Skills

• Hands-on experience with job scheduling platforms such as AutoSys or Control M.
• Familiarity with application and infrastructure monitoring tools including AppDynamics, Dynatrace, New Relic, Nagios, Prometheus, or Splunk.
• Proficiency in Linux/UNIX environments.
• Experience operating enterprise job scheduling tools and runbooks.
• Familiarity with ticketing systems like ServiceNow.
• Clear verbal and written communication skills for stakeholder coordination and documentation.
• 1 to 2 years of experience working in a Global Operations Center, NOC, or similar operations environment.

Preferred Skills

• Experience participating in on-call rotation and providing timely communications during incidents.

Key Skills

Education

Any Graduate