Description

Manage the installation, maintenance, and technical support of the Teamcenter PLM application environment.

Manage enhancement and change requests, including the creation of test protocols and verification of functionality.

Responsibilities

• Provide Level 2 support for business users, managing incidents, service requests, and problem identification for Priority 1 and 2 issues.
• Execute application installation, monitoring, patching, and maintenance activities across lower and production servers.
• Contribute to the development and execution of disaster recovery plans and tests.
• Implement system optimizations and improvements as part of continuous improvement processes.

Required Skills

• 7+ years of experience working with Teamcenter PLM.
• Deep knowledge of Teamcenter 13.X/14.X and core features including Change Management, Client (RAC, AW), Component Management, Dispatcher, and MCAD.
• Hands-on experience with BMIDE, ITK, Workflow, Product Structure, and Deployment Center.
• Experience configuring and troubleshooting T4EA and T4S integrations.
• Proficiency in Data Management, User/License Management, and Integrated Material Management (IMM).
• Experience managing web server certificate renewals and environment promotions to production.
• Familiarity with ITSM processes including incident, service, knowledge, and problem management.
• Practical use of ServiceNow, Jira, and GitHub.

Preferred Skills

• Experience with C/C++.
• Database administration and querying skills using Oracle or MSSQL.

Key Skills

Education

Any Graduate