Description

You will provide technical support and quality assurance for hardware and software products.

This role is hybrid.

Responsibilities

• Support customers via phone and email, assisting with installation and programming of Zebra hardware and software.
• Resolve programming issues, video technology questions, PC compatibility testing, and image processing inquiries.
• Execute basic and extended tests on the Imaging Library, drivers, software utilities, applications, and custom software requests.
• Communicate identified problems to the engineering department and manage follow-up with customers and sales upon solution delivery.

Required Skills

• 5+ years of professional experience in technical support and QA.
• Strong knowledge of PC architecture and all Windows operating systems.
• Proficiency in Microsoft Visual Studio, C, C++, and C#.
• Experience with GUI development APIs: .NET Framework, Java Platform, MFC, and Windows Presentation Foundation (WPF).
• Proficiency with core technologies: APIs, XML, Perl, and JavaScript.
• Excellent command of English; functional French skills required.
• Completion of an AEC or DEC in computer science, systems, or a related field.

Key Skills

Education

Any Graduate