Description

Job Description

Java Application Support & Production Management

L2/L3 Production Support for Java-based enterprise applications
Incident, Problem & Change Management (ITIL aligned)
Root Cause Analysis (RCA) & defect prevention
SLA-driven issue resolution & escalation handling
Application health checks, monitoring, and performance tuning
Java & Middleware Technologies

Java/J2EE application support
API troubleshooting and validation (REST, SOAP, Postman)
Application server management & debugging
Microservices and distributed systems support (basic exposure)
Database & Query Optimization

PostgreSQL, MySQL, MSSQL database support
Advanced SQL querying & performance tuning
Query optimization, indexing, execution plan analysis
Data validation and production data troubleshooting
Linux & System Administration

Linux server administration and troubleshooting
Log analysis (application & system logs)
Process monitoring, memory & CPU management
Cloud & Infrastructure Support

AWS (EC2, CloudWatch, S3, IAM, basic VPC)
Azure & GCP fundamentals
Log monitoring, alert handling & cloud-based troubleshooting
Monitoring & Observability Tools

Dynatrace, Grafana, Datadog, New Relic
AppDynamics, Kibana, Ganglia
Real-time alert monitoring and dashboard analysis
DevOps & Release Management

CI/CD pipelines (Jenkins, Git)
Deployment validation & release coordination
Docker & Kubernetes (basic/learning)
Infrastructure as Code basics (Terraform - learning)
Batch Scheduling & Automation

Control-M job scheduling
Batch job monitoring & failure resolution
Basic automation using Python scripting
Incident & Ticketing Tools

ServiceNow for incident & change tracking
Knowledge base documentation and runbook creation
Domain Expertise

Payment systems (UPI, Razorpay, PhonePe)
Loan lifecycle systems (LOS, LMS)

Key Skills

Education

Any Graduate