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Apps Support Engineer

InnoMethods Corporation

 

Austin, TX, USA

Posted On: 30+ days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Apps Support engineer
Tenure: No Preference/Any
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Description

You will provide 24/7 technical support for a Tier 1 external client-facing analytical application.

Responsibilities

  • Resolve incidents and manage change deployments for global member banks.
  • Execute after-hours maintenance windows and deployment tasks.
  • Manage production support processes, including incident, change, and problem management.
  • Coordinate escalation procedures within a globally distributed team.
  • Troubleshoot builds, deployments, and application performance.

Required Skills

  • 5+ years of experience in Java and Linux application support.
  • Strong UNIX/Linux skills.
  • Experience with Java, Web applications, and APIs.
  • Hands-on experience with Kubernetes and containers.
  • Understanding of microservices architecture.
  • Knowledge of database concepts.
  • Experience working with deployment pipelines.
  • Ability to participate in an on-call rotation on weekdays and weekends.

Education

Any Graduate

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