Description

You will serve as a technical expert for the IT Stores portfolio, focusing on Point of Sale (POS) and retail hardware integrations. You provide specialized guidance for POS, Mobile POS, and payment devices while leading APTOS software implementations.

Responsibilities

• Lead APTOS software implementations and manage device integration with APTOS POS peripherals.
• Deliver tier three technical support to troubleshoot complex POS and store system technology issues.
• Support the IT Stores portfolio team with specialized expertise in retail store business areas and self-checkout systems.
• Assist with new product rollouts and technical troubleshooting for POS accessories.

Required Skills

• 15+ years of experience in the retail and technology industries.
• 10+ years of specialization in retail store business areas, POS, and self-checkout.
• Proven expertise in APTOS software implementation, including 2-3 full-fledged implementations for apparel or grocery retailers.
• Deep familiarity with POS accessories and peripheral device integration with APTOS.
• Experience providing tier three technical support for store systems and POS technologies.
• Ability to work onsite at client locations as required.
• Bachelor's degree or any graduate degree.

Key Skills

Education

Any Graduate