Description

You manage credit card rejection workflows and execute collections processes to ensure timely payments and resolve financial queries.

This role is on-site.

Responsibilities

• Manage credit card rejection workflows and drive resolution.
• Execute collections processes to ensure timely payments.
• Provide professional customer service regarding financial queries.
• Collaborate with team members to meet targets and maintain accuracy.

Required Skills

• 5+ years of experience in Collections, Customer Service, or the Travel Industry.
• Proficiency in Microsoft Office, specifically Excel.
• Strong analytical skills for financial data handling.
• Native or proficient English communication skills.
• High attention to detail and accuracy in financial tasks.
• Effective time management skills.
• Experience working in collaborative team environments.

Preferred Skills

• Experience in the travel industry domain.

Key Skills

Education

ANY GRADUATE