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Associate - Customer Service

Sutherland

 

Barranquilla, Atlantico, Colombia

Posted On: 3 days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: Customer Care Associate
Tenure: Contract - Corp-to-Corp
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Description

You manage customer inquiries and service requests in an English-speaking environment.

This role is on-site.

Responsibilities

  • Manage customer inquiries and service requests.
  • Maintain service standards within a 42-hour weekly schedule.
  • Meet performance targets to qualify for bonuses.
  • Handle daily service operations effectively.

Required Skills

  • English proficiency at a B2 level.
  • 5+ years of professional experience.
  • High school diploma.
  • Full-time availability.

Preferred Skills

  • Any graduate degree.

Education

Any Gradute

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