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Associate Solution Engineer | SaaS Conversions

Epicor

 

Austin, TX, USA

Posted On: Just posted
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Solution Engineer
Tenure: No Preference/Any
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Description

What you will be doing:

  • Partner with CAMs and customers to assess scope, risks, and readiness for SaaS migration.
  • Partnering with CAMs to discuss and review potential SaaS conversion opportunities, including scope, approach, and next steps
  • Working with Customers to provision them to run the Analyzer and reviewing the results with them to identify potential risk areas.
  • Collaborating with CAMs and Consulting teams to support development of Statements of Work
  • Lead the process to collect CSG (Custom Solutions Group) work, TSG (Technical Solutions Group) work and validate their cloud compatibility
  • Providing a clear and effective handoff of relevant information to Consulting for SaaS projects
  • Communicating the SaaS conversion process during customer calls and other engagements
  • Reviewing applicable tools and alternative approaches to support SaaS readiness
  • Working with internal SaaS stakeholders to identify, communicate, and mitigate risk areas
  • Supporting efforts to increase SaaS conversion adoption in collaboration with Manufacturing leadership and the Center of Excellence
  • Some travel is required


 

What you will likely bring:

  • Minimum of 1 year of experience of presales within the ERP industry or equivalent operational ERP experience, specifically Kinetic.
  • ERP Administrator or power user for Kinetic environment
  • Experience with Kinetic Cloud and/or other Cloud offerings
  • Expertise with Microsoft Azure
  • Experience with Kinetic Customization, BPMs, Application Studio, BAQs, Dashboards and other Kinetic toolsets for integration and reporting
  • Background of success in supporting both direct and channel sales
  • Documented experience of giving customer presentations / demonstrations
  • Successful candidates may have worked for companies such as: Epicor, SAP, Microsoft, Infor, Sage, Netsuite or other ERP companies or Value Added Resellers (VARs).
  • 1+ years applicable experience and demonstrated success/knowledge in Manufacturing
  • Bachelor’s degree (or equivalent experience)

Education

Any Graduate

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