Description

About This Role:

We’re looking for a full-time Associate Solutions Engineer to join our Sales team  reporting to the Director. This role is a hybrid role based out of our Hyderabad, location. 

In this role, you’ll play a key role in enhancing the technical sales process and enabling the field-based Solution Consulting and Sales teams by building and maintaining demo and proof-of-concept environments that showcase Gainsight’s product capabilities to potential customers.

What You'll Do: 

Responsible for building Demo and POC environments for the field-based Solution Consulting & Sales teams that are then delivered to potential customers

Act as an internal Gainsight Admin of Solutions Engineering Operations POD for the Gainsight product suite i.e. CS, PX, CC, SJ and ST demo environments

Configuring and maintaining internal and cross functional master demo environments with new releases and up-to-date features

Collaborate with Product, Engineering, and Support teams to get the new updates incorporated into demos

Analyze the data and design the solution to align with business needs and use cases

Configure the Gainsight platform to align with the unique needs and technical requirements of potential customers

Utilize your technical knowledge, skills and abilities to customize demos and build out-of-box integrations to drive the technical sales to success and show the clear value proposition

This is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the team and business.

What We're Looking For: 

Hands-on experience of 0.6 - 2 years in Solutions Engineering or Professional Services related is required, SaaS experience is preferred

Hands-on experience of 0.6 - 2 years of CRM, databases, data integration processes. Salesforce, Hubspot, Zendesk, and various SaaS platforms are considered relevant

Solid technical skills and aptitude are required - JavaScript, HTML, CSS, SQL

Solid Microsoft Office skills i.e. Excel, Powerpoint, and Word

Executive presence and confidence in communicating with technical, business, and senior leader stakeholders

Experience in working with complex, multi-divisional, multi-geographical customers

Capability to be dynamic and adapt quickly in a fast-paced environment

Passion to be an expert on the product and for being part of a fast growing company

Strong communication, presentation, consultative skills

Gainsight experience/certification is a plus

B.E./B.Tech degree or equivalent

Key Skills

Education

Any Graduate