Description

You configure, customize, and maintain the Atlassian platform, including Jira, Jira Service Management, and Jira Product Discovery, to support Ford Enterprise Technology.

This role is on-site.

Responsibilities

• Configure Jira workflows, screens, fields, and issue types to align with organizational processes.
• Manage user accounts, groups, and permission schemes while leading audit compliance efforts.
• Design and build integrations between Atlassian tools and third-party systems using APIs.
• Maintain platform health by monitoring performance, troubleshooting issues, and optimizing configurations.
• Document governance policies and conduct user training to drive tool adoption.

Required Skills

• 5+ years administering Atlassian Cloud products (Jira, JSM, Confluence, JPD).
• Strong expertise in Jira Assets (Insight) and Atlassian platform strategy.
• Proficiency in Python or Shell/Bash for scripting and automation.
• Practical knowledge of Atlassian/Jira REST API endpoints.
• Experience with GitHub for version control and DevOps workflows.
• Ability to troubleshoot complex technical issues and perform root-cause analysis.
• Strong written and verbal communication skills for cross-functional collaboration.

Preferred Skills

• Atlassian Certified Professional (ACP) certification (e.g., Jira Administrator for Cloud).
• Familiarity with Google Cloud Platform (GCP).

Key Skills

Education

Any Gradute