Description

Key Responsibilities:

  - Create, manage, and support all administrative functions associated with the Atlassian product suite.
  - Manage workflows, screen schemes, automations, JQL, reporting, permissions, notifications, custom fields, marketplace add-ons, and integrations.
  - Support teams across the organization with Jira Projects and Confluence Spaces.
  - Gather business requirements to optimize Jira/Confluence setups and workflows.
  - Serve as the subject matter expert, researching upcoming features and evaluating/recommend new plugins.
  - Troubleshoot advanced issues and manage escalations with Atlassian or third-party support.
  - Maintain documentation on configurations, automations, and processes; build training materials and conduct end-user training.
  - Execute production deployments during non-business hours.

Basic Qualifications:

  - In-depth experience with Jira Administration.
  - 5+ years of relevant experience in a large (10,000+ users) Atlassian Cloud implementation.
  - Proficiency in Confluence space administration, Jira workflow administration, and JQL.
  - Scripting experience using Python or Groovy, along with experience in REST API and JSON.
  - Proven track record with plugin installations, upgrades, and supporting tools in AWS/on-prem and Atlassian Cloud environments.
  - Experience with the Agile methodology lifecycle.
  - Bachelor's Degree or equivalent experience.

Preferred Qualifications:

  - Atlassian certifications.
  - Experience with Jira Advanced Roadmaps, Automation for Jira, ScriptRunner, Atlassian Analytics, Grafana, and Splunk.
Please let me know if you need any additional information

Key Skills

Education

Bachelor's degree