Description

You will manage the administration, implementation, and support of Atlassian products within the technical ecosystem.

This role is on-site.

Responsibilities

• Perform routine administration tasks for Atlassian products and installed plugins.
• Implement new Atlassian products into the existing technical ecosystem.
• Conduct training sessions for users and team members.
• Document all support activities for future reference and knowledge sharing.

Required Skills

• 5-10 years of experience in Atlassian administration.
• Strong proficiency in Jira Administration, including Jira Software, JSM, and Confluence.
• Experience with IT Service Management using Atlassian Solutions.
• Hands-on knowledge of Atlassian Intelligence, Atlassian Analytics, Atlas, Jira Work Management, and Compass.
• Bachelor's Degree.
• Strong communication and collaboration skills.
• Ability to support the EST time zone until 4 PM.

Preferred Skills

• Strong administration experience specifically within Jira Service Management (JSM).

Key Skills

Education

Bachelor's Degree