Description

You will be the primary technical driver for overhauling workflow management and automation within a large enterprise Jira environment.

Responsibilities

• Scope, whiteboard, and formulate project plans for Jira Data Center and Moveworks integrations.
• Execute technical builds and integrations for service management processes, focusing on customer service workflows.
• Develop custom solutions and automation pieces within the existing Jira ecosystem.
• Resolve complex technical issues and navigate ambiguity autonomously.

Required Skills

• 5+ years of experience in an enterprise environment (5,000-10,000 employees).
• Deep experience with Jira Data Center API and non-API integrations.
• Proficiency in PowerShell scripting, Groovy, JavaScript, and Python.
• Experience building custom solutions and automation using Jira Software.
• Familiarity with Jira Service Desk, Jira Software, and Confluence.
• Ability to work autonomously and resolve user issues independently.
• Experience with various Atlassian product features (e.g., Advanced Roadmaps, Structures, Sheets).

Preferred Skills

• Experience with Jira incident response tools like OpsGenie.

Key Skills

Education

Any Graduate