Description

You will serve as the primary technical point of contact for all audio-visual infrastructure at the local site, ensuring seamless conference room operations and rapid issue resolution.

This role is on-site.

Responsibilities

• Inspect conference rooms regularly to verify hardware power status, battery levels, and full functionality of audio and video systems.
• Troubleshoot technical issues in person and utilize monitoring solutions to identify and respond to problems quickly.
• Manage ServiceNow work requests and coordinate with vendors or facilities to resolve technical or physical space issues.
• Conduct regular training sessions for site users regarding equipment usage, best practices, and general AV support.

Required Skills

• 5+ years of experience in AV support, specifically within corporate conference room environments.
• Hands-on expertise with TVs, projectors, microphones, speakers, and video conferencing (VC) equipment.
• Technical proficiency with Crestron automation and integration equipment.
• Experience supporting Cisco and MTR devices.
• Basic PC troubleshooting skills within a corporate environment.
• Ability to work independently and manage high-pressure situations effectively.
• Strong organizational and verbal communication skills.
• Experience tracking and responding to tasks via ServiceNow.

Key Skills

Education

Any Graduate