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Audio Visual Support Consultant

Accuro Group

 

Rye Canyon Loop, Valencia, Santa Clarita, California, USA

Posted On: 3 days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Customer Support Technician
Tenure: No Preference/Any
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Description

You will serve as the primary technical point of contact for all audio-visual infrastructure at the local site, ensuring seamless conference room operations and rapid issue resolution.

This role is on-site.

Responsibilities

  • Inspect conference rooms regularly to verify hardware power status, battery levels, and full functionality of audio and video systems.
  • Troubleshoot technical issues in person and utilize monitoring solutions to identify and respond to problems quickly.
  • Manage ServiceNow work requests and coordinate with vendors or facilities to resolve technical or physical space issues.
  • Conduct regular training sessions for site users regarding equipment usage, best practices, and general AV support.

Required Skills

  • 5+ years of experience in AV support, specifically within corporate conference room environments.
  • Hands-on expertise with TVs, projectors, microphones, speakers, and video conferencing (VC) equipment.
  • Technical proficiency with Crestron automation and integration equipment.
  • Experience supporting Cisco and MTR devices.
  • Basic PC troubleshooting skills within a corporate environment.
  • Ability to work independently and manage high-pressure situations effectively.
  • Strong organizational and verbal communication skills.
  • Experience tracking and responding to tasks via ServiceNow.

Education

Any Graduate

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