Description

You will manage the configuration, operation, and maintenance of audio-visual equipment and deployment solutions.

Responsibilities

• Design, test, and troubleshoot technology configurations in conference rooms and custom AV deployment spaces.
• Act as a Subject Matter Expert for Zoom Workplace App, Zoom Rooms, Zoom Phone, conference room architecture, and digital signage infrastructure.
• Perform analysis, diagnosis, and resolution of AV hardware and software issues for end-users and conference rooms.
• Lead testing practices to ensure AV upgrades do not impact business applications or user experience.
• Document deployment, troubleshooting, and operational processes for AV solution standards.

Required Skills

• 5+ years of experience in audio-visual engineering.
• Advanced troubleshooting skills with professional AV equipment using diagnostic and testing tools.
• Deep knowledge of signal flow, AV signal types, cabling, and connectors.
• Strong proficiency with online meeting platforms including Zoom, Google Meet, Webex, and Teams.
• Basic networking knowledge covering TCP/IP, DNS, and DHCP.
• Ability to document technical processes and operational standards.
• Strong organizational skills to prioritize multiple tasks without sacrificing quality.

Preferred Skills

• Excellent oral and written communication skills for customer-facing interactions.

Key Skills

Education

Any Graduate