Description

You provide technical support for conference rooms, meetings, and corporate events, ensuring all AV systems remain operational.

This role is on-site.

Responsibilities

• Set up, test, and operate AV equipment including displays, projectors, microphones, speakers, cameras, and laptops.
• Support in-person, virtual, and hybrid meetings using Microsoft Teams, Zoom, and Webex.
• Troubleshoot common AV, audio, video, and connectivity issues.
• Perform routine conference room checks and basic preventative maintenance.
• Maintain AV inventory, equipment readiness, and proper storage of accessories.

Required Skills

• 5+ years of experience in AV support, IT support, or event technology.
• Working knowledge of AV equipment, signal flow, and connectivity standards (HDMI, DisplayPort).
• Experience with Microsoft Teams, Zoom, Webex, or similar collaboration platforms.
• Basic PC and Mac troubleshooting skills.
• Ability to lift up to 50 lbs. and assist with room setups.
• Experience documenting incidents and resolutions in a ticketing system.
• Strong communication and customer service skills.
• Availability to work occasional evenings as needed.

Preferred Skills

• Experience assisting with live streams and meeting recordings.

Key Skills

Education

Any Graduate