Responsible for gathering and understanding business and technical requirements
Responsible for designing and implementing technology solutions that meet the unique needs of businesses/clients and organizations.
Translate requirements into basic functional and technical documentation & design with required pre-requisites
Participate in requirement walkthroughs and clarification sessions with stakeholders
Laying down the standard design architecture and ensure standards are followed
Support creation of JIRA user stories, acceptance criteria, and process flows
Design the technical architecture of the solution such as the hardware, software, and network components that are resilient, cost-effective, high-performing, and secure.
Evaluating various technology options including the latest technology trends to determine the best fit for the solution.
Ensuring scalability and reliability so that the solution can meet the current and future needs of the organization.
Validate that delivered automation aligns with approved requirements
Problem-solvers of the tech world and be able to mentor and guide the team for technical issues.
Leverage their expertise in software development and system integration to create efficient and effective solutions for clients.
Work closely with clients and stakeholders and translate their business requirements into technical specifications and design documents.
Identifying and managing technical, security, and compliance risks to ensure the solution meets the organization's standards and requirements.
Communicating with stakeholders including executives, project managers, platform team, development teams, to ensure everyone is aligned towards the common design and working towards implementing same.
Providing post-implementation support and troubleshooting
Having thought leadership for setting up foundational platform or design practices
Skills and Experience:
7+ years in Engineering
Experience in integrating multiple systems (including Client systems) is a must
Experience in Automation is a must with infra & cloud background
Expertise in any scripting language (ansible, python, PowerShell, bash etc.)
Expertise in writing database queries and software programming
ServiceNow knowledge and integration experience is highly preferred
Knowledge in IT infra and cloud is highly preferred e.g. Storage, Backup, virtualisation, databases, AWS, Azure etc.
Experience in Business analysis, requirement gathering, Dev Ops and Project and product management
Bachelor/ master’s in engineering with computer science