Description

Required Skills:
• 5+ years of experience in automation, integration, or software engineering
• Hands-on experience with Workato or similar platforms (Boomi, MuleSoft, Zapier, etc.)
• Strong understanding of REST APIs, webhooks, and event-driven architectures
• Experience integrating enterprise applications (ITSM, CRM, HRIS, identity platforms)
• Familiarity with cloud platforms (AWS, Azure, GCP) and SaaS ecosystems
• Experience with workflow automation, orchestration, and process design
• Strong debugging, troubleshooting, and problem-solving skills
• Understanding of security, compliance, and data privacy considerations in integrations

The Opportunity
Are you an innovative Automation Engineer with a passion for building scalable, enterprise-grade integrations and workflows? Join our team to design and implement automation solutions that streamline business processes, improve operational efficiency, and enable intelligent, AI-driven workflows across the organization.
You will play a key role in establishing a centralized automation platform using Workato (or similar iPaaS), integrating enterprise systems, and driving automation adoption across IT, Security, and business teams.
About the Team
Our team is responsible for building and managing enterprise automation and integration platforms that connect critical systems across the organization. We focus on delivering scalable, secure, and governed automation solutions aligned with enterprise standards.
We collaborate closely with cross-functional teams including IT, Security, Procurement, and Business Operations to drive automation initiatives and improve overall system efficiency.

Your Role
• Design, build, and maintain automation workflows using Workato or similar iPaaS platforms
• Design and implement integrations between GenAI platforms, enterprise applications, APIs, and data sources to enable scalable AI-driven business workflows.
• Develop and maintain secure, reliable, and reusable AI integration frameworks, including LLMs, vector databases, RAG pipelines, and automation platforms.
• Develop integrations across enterprise systems (e.g., APIs, SaaS platforms, databases)
• Own end-to-end automation lifecycle: design, development, testing, deployment, and monitoring
• Implement reusable components, templates, and best practices for scalable automation
• Integrate identity and access systems (e.g., SSO, RBAC) into automation workflows
• Build and support AI-driven workflows (LLM integrations, decision automation, agent-based workflows)
• Monitor automation performance, troubleshoot failures, and optimize workflows
• Collaborate with stakeholders to gather requirements and translate them into automation solutions
• Ensure governance, security, and compliance standards are enforced across all automations
• Contribute to automation strategy, roadmap, and platform standardization

Nice to Have
• Experience with AI/LLM integrations and agent-based workflows
• Familiarity with enterprise tools such as ServiceNow, Okta, or similar platforms
• Experience with CI/CD pipelines and version control for automation
• Knowledge of scripting/programming (Python, JavaScript, or similar)
• Knowledge of observability and monitoring tools
• Exposure to large-scale enterprise automation environments

Key Skills

Education

Any Graduate