Description

You will manage and support video conferencing rooms, primarily for executive meetings, ensuring seamless audio and video experiences.

This role is on-site.

Responsibilities

• Provide first-level AV support for executive meetings, including real-time troubleshooting and issue resolution.
• Test and maintain VC room hardware, audio, video, and connectivity systems.
• Monitor AV systems and ensure readiness before scheduled meetings.
• Handle ServiceNow tickets and user requests while coordinating with vendors as needed.
• Support Digital Media backend, including hardware maintenance, licensing, and tracking.

Required Skills

• Experience with AV systems such as TVs, projectors, microphones, and Crestron.
• Knowledge of Cisco devices and Microsoft Teams Rooms (MTR).
• Basic PC and network troubleshooting abilities.
• Strong customer service and communication skills.
• Ability to work independently in high-pressure situations.
• 3 to 5 years of relevant experience.

Preferred Skills

• Experience with Zoom and AV monitoring tools.
• Knowledge of large-scale AV environments.

Key Skills

Education

Not specified