Description

You will provide technical support for audio-visual systems, video conferencing, and media production services.

Responsibilities

• Set up, organize, and install media equipment including projectors, microphones, video monitors, and sound boards.
• Provide on-site and virtual technical support for VTC and web conferencing platforms, including scheduling and monitoring multi-point conferences.
• Perform video camera operations, live streaming, and audio recordings for special events and ceremonies.
• Execute media editing for customer playback, archiving, and publishing in various final formats.
• Conduct site surveys to establish equipment requirements and install permanent conference room displays.
• Manage administrative tasks such as inventory tracking, checklists, and forms.

Required Skills

• 5+ years of experience in AV/VTC troubleshooting and technical support.
• Advanced knowledge of audio/video equipment and video conferencing services.
• Proficiency with Windows 10/11 and Mac/PC environments.
• Experience with Microsoft Office, Project, Visio, and SharePoint.
• Experience using Gmail and audio/video editing software.
• Ability to lift and carry up to 50 pounds of equipment.
• Valid driver's license and a clean driving record for statewide travel.
• Strong customer service skills for direct user interaction.

Key Skills

Education

Any Graduate