Description

You will own the delivery and stability of Azure Virtual Desktop (AVD) and associated IT infrastructure services.

Responsibilities

• Manage and support Windows Server, Azure VMs, and Citrix environments to ensure high availability.
• Implement and maintain IT security controls including BitLocker, Microsoft Defender, and MFA.
• Drive automation initiatives using PowerShell to reduce manual operational work and improve efficiency.
• Lead client-facing interactions, handle escalations, and ensure strict adherence to audit and compliance standards.
• Identify recurring BAU issues and implement proactive solutions to close monitoring gaps.

Required Skills

• 8 to 10 years of hands-on experience in IT infrastructure service delivery.
• Deep exposure to AVD or Citrix VM configuration and management.
• Strong proficiency in Cloud Infra (Azure/AWS) and Office 365 administration.
• Experience with SQL databases and exposure to PowerShell scripting for automation.
• Proven ability to manage IT security tools and handle audit/compliance requirements.
• Strong problem-solving skills with the ability to work under pressure and meet urgent deadlines.

Preferred Skills

• Configuration and automation skills for AVD/Citrix environments.
• Experience leading teams and managing client relationships effectively.

Key Skills

Education

Any graduate