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Lebanon, NJ, USA
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Must-Have Technical Skills
Strong understanding of AWS Cloud platform and cloud operations.
Experience with release and deployment management in AWS environments.
Knowledge of CI/CD pipelines and DevOps release processes.
Experience with Change, Incident, and Problem Management processes.
Strong understanding of ITIL / enterprise change management practices.
Experience with Root Cause Analysis (RCA) and production issue management.
Familiarity with ServiceNow, Jira, Azure DevOps, or similar release/change management tools.
Understanding of SRE, platform availability, monitoring, and production support.
Must-Have Functional Skills
Strong Release Management and end-to-end release coordination experience.
Ability to manage release schedules, dependencies, risks, issues, and readiness.
Strong stakeholder and cross-functional team coordination skills.
Experience coordinating CAB/change approvals and release governance.
Strong incident/problem coordination and follow-up skills.
Ability to drive RCA, corrective actions, and issues through closure.
Strong communication, planning, reporting, and documentation skills.
Roles & Responsibilities
Manage end-to-end cloud platform release activities, including planning, scheduling, testing coordination, implementation, and post-release validation.
Coordinate with engineering, SRE, application, business, and organizational change management teams to ensure release readiness and effective stakeholder communication.
Manage release dependencies, risks, issues, timelines, and deployment readiness to ensure successful and timely releases.
Ensure releases comply with enterprise change management, governance, security, and operational standards.
Coordinate incident and problem management for release-related issues and drive timely resolution.
Facilitate Root Cause Analysis (RCA) and track corrective and preventive actions through closure.
Monitor post-release issues and work with relevant teams to maintain platform stability, availability, and release quality.
Drive continuous improvement in release management processes, governance, automation, and operational efficiency
Any Graduate
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