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SCI Solutions Global LLC Logo
AWS Cloud Support Engineer

SCI Solutions Global LLC

 

Phoenix, AZ, USA

Posted On: Just posted
Experience: 5+ years
Availability: Hybrid
Openings: 2
Category: Cloud Support Engineer
Tenure: No Preference/Any
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Description

Must Have:
 

  • Strong Cloud support experience- Suppoting public cloud an leading calls to completions
     
  • Strong AWS background- This will take the most time of their day now.
     
  • EKS Networking, EKS Clusters, Kubernetes
     
  • Exposure to other environments like AZURE, and GCP
     
  • Undertands databases
     
  • Must be able to work Saturday or Sunday shift 1 month out of 3 months.  They will be flexible with the additional day off.
     

 
 

Nice to Have:
 

  • AI Automation experience
     
  • Oracle cloud support
     

 
 

Job Description:
 

  • Hands-on experience with AWS/GCP services including EC2, S3, VPC, IAM, Lambda, ECS or EKS, RDS or DynamoDB, API Gateway, EventBridge, and CloudWatch, BigTable, BigQuery, Vertex AI, Gemini Assist 
     
  • Experience supporting production environments, incident management, change management, and root-cause analysis.
     
  • Strong knowledge of IAM roles and policies, least-privilege access, security groups, and network controls.
     
  • Experience with monitoring and logging tools such as CloudWatch, Splunk, Dynatrace, or comparable platforms.
     
  • Working knowledge of Terraform or CloudFormation and scripting with Python, Bash, or AWS CLI.
     
  • Understanding of hybrid networking, including VPC routing, Transit Gateway, Direct Connect, DNS, and network troubleshooting.
     
  • Clear written and verbal communication skills, with the ability to explain technical issues to varied audiences

Education

Any Graduate

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