Description

Experience: 15+ Years

Key Skills: Configure user, security, routing profiles, and queues Enable and manage digital channels (chat and email) Implement advanced features including Contact Lens
Design and develop contact flows, queue logic, and Lex integrations
Design and implement scalable cloud services using S3, CloudFront, and DynamoDB Support data storage, content delivery, and low-latency access patterns
Enable secure, high availability- backend services for contact flows and routing logic Enhance digital chat with Gen Al powered -self-service
 

Key Skills

Education

Any Graduate