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Plano, TX, USA
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We are looking for experienced AWS Connect Engineers with 12+ years of IT experience and strong expertise in designing, developing, and supporting Amazon Connect solutions for enterprise contact center environments.
Key Skills:
Amazon Connect
AWS Cloud Services
Contact Flow Development
IVR / IVA Solutions
AWS Lambda
API Gateway
Amazon Lex
Contact Center Integrations
CloudWatch Monitoring
REST APIs
Contact Center Analytics
Requirements:
12+ Years of Overall IT Experience
3+ Years of Amazon Connect Experience
Strong AWS Development & Integration Skills
Experience with Contact Center Architecture
Excellent Communication & Stakeholder Management Skills
Any Graduate
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