Description

You will serve as the Subject Matter Expert for AWS Connect.

Responsibilities

• Implement and manage Call Routing and Load Balancing systems.
• Ensure High Availability across telephony infrastructure.
• Maintain security and compliance adhering to HIPAA standards.
• Manage cross-region connectivity within AWS Cloud Networking.

Required Skills

• 5+ years of experience with AWS Connect.
• Expertise in AWS Cloud Networking.
• Proficiency with Data Security best practices.
• Hands-on experience with AWS EC2.
• Knowledge of Direct Connect and AWS CloudWatch for monitoring.
• Familiarity with Call Routing and Load Balancing principles.
• Understanding of HIPAA Compliance requirements.

Key Skills

Education

Any Graduate