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AWS Support Engineer

E-Solutions

 

Phoenix, AZ, USA

Posted On: 8 days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: Support Engineer
Tenure: Contract - Corp-to-Corp
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Description

 Hands-on experience with AWS/GCP services including EC2, S3, VPC, IAM, Lambda, ECS or EKS, RDS or DynamoDB, API Gateway, EventBridge, and CloudWatch

  • Experience supporting production environments, incident management, change management, and root-cause analysis.
  • Strong knowledge of IAM roles and policies, least-privilege access, security groups, and network controls.
  • Experience with monitoring and logging tools such as CloudWatch, Splunk, Dynatrace, or comparable platforms.
  • Working knowledge of Terraform or CloudFormation and scripting with Python, Bash, or AWS CLI.
  • Understanding of hybrid networking, including VPC routing, Transit Gateway, Direct Connect, DNS, and network troubleshooting.
  • Cloud Platform: Proven experience with Oracle Cloud Infrastructure (OCI), Oracle Integration Cloud (OIC), Oracle Analytics Cloud (OAC), and Oracle Identity Cloud Service (IDCS).
  • Observability & ITSM: Hands-on experience with Dynatrace, Splunk log management, and ServiceNow incident/change management.
  • Networking & Security: Knowledge of hybrid network connections, firewalls, routing, IAM policy design, and security patch upgrades.
  • CI/CD & Automation: Experience with CI/CD tools, deployment pipelines, and operational script automation.
  • Process Management: Strong understanding of ITIL frameworks (Incident, Problem, and Change Management)

Education

Bachelor's degree

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