Description

You will manage and maintain the cloud infrastructure environment.

Responsibilities

• Enforce security tools and patching on SaaS virtual machines and the PHE environment across Cloud VMware platforms.
• Validate and ensure comprehensive backup coverage for the PHE Cloud Infrastructure, focusing on HON SaaS assets.
• Process and deliver daily operational tasks, managing service requests and incidents to maintain service continuity.
• Participate in operations meetings to communicate challenges, surface risks, and facilitate collaborative resolution.
• Maintain compliance with defined SLAs and performance metrics, providing reporting for monthly milestones.

Required Skills

• 5+ years of experience in infrastructure engineering.
• Mandatory expertise in vCloud Director.
• Strong working knowledge of VMware Guests, Templates, OVFs, vMotion, DRS, VMware ESX/vSphere, and vCenter support.
• Proficiency in installing, configuring, maintaining, and troubleshooting Windows and Linux servers, including command-line administration.
• Hands-on experience with the VMware vRealize Suite (capacity planning, automation, operations).
• Demonstrated ability to handle VMware-related ITSM tickets via ServiceNow, adhering to SLA requirements.
• Experience in ITSM processes.
• Familiarity with VMware.
• Any Graduate education.

Key Skills

Education

Any Graduate