Description

Job Responsibilities:

• Act as Level 3 / Final Escalation Point for Azure incidents and service outages
• Diagnose and resolve complex Azure infrastructure and platform issues
• Perform deep-dive troubleshooting across Azure Compute, Networking, Storage, and PaaS services
• Handle Azure VMs, VMSS, AKS, App Services, Azure SQL, Cosmos DB, Functions, and Load Balancers
• Configure and troubleshoot VNet Peering, NSG, Azure Firewall, Application Gateway, and ExpressRoute
• Lead Root Cause Analysis (RCA) and implement preventive actions
• Design and review High Availability, Disaster Recovery, and Resiliency solutions
• Optimize Azure environments for performance, security, and cost management
• Implement Azure Governance, RBAC, Policies, and Security Best Practices
• Work with Azure Monitor, Log Analytics, and Application Insights for monitoring and observability
• Automate operational tasks using PowerShell, Azure CLI, ARM/Bicep, or Terraform
• Collaborate with Microsoft Support for critical production issues
• Review production changes, deployments, and cloud migration activities
• Mentor L1/L2 Engineers and contribute to technical documentation and knowledge base

Required Skills:

• Microsoft Azure (IaaS & PaaS)
• Azure Virtual Machines (VMs)
• Azure Kubernetes Service (AKS)
• Azure Networking
• Azure Firewall / NSG / Load Balancer
• Azure Application Gateway
• ExpressRoute / VPN Connectivity
• Azure Storage Services
• Azure SQL / Cosmos DB
• Azure Functions / App Services
• Microsoft Entra ID (Azure AD)
• RBAC / IAM
• Key Vault / Defender for Cloud
• Azure Monitor / Log Analytics / App Insights
• PowerShell / Azure CLI
• ARM Templates / Bicep / Terraform
• Incident Management & RCA
• Cloud Security & Governance
• Production Support & Troubleshooting

Qualification:

Bachelor’s Degree in Computer Science / IT or related field

Key Skills

Education

Any Graduate