Description

Manage and resolve complex Azure incidents to maintain platform stability.

This role is on-site.

Responsibilities

• Troubleshoot and resolve Azure incidents involving VMs, App Services, Networking, Storage, and AAD within defined SLAs.
• Manage incident tickets from initial response through resolution while communicating with stakeholders.
• Execute maintenance tasks including patching, updates, and configuration management.
• Automate routine operations using Azure Automation and PowerShell scripting.
• Enforce security policies and uphold Azure security best practices.

Required Skills

• 3+ years of experience in cloud operations specifically with Azure technologies.
• In-depth knowledge of Azure services including Networking and Storage.
• Proficiency with Azure Monitor and Log Analytics.
• Experience with Infrastructure as Code (IaC) tools such as Terraform.
• Familiarity with Cloud-friendly OS systems administration and scripting languages.
• Strong troubleshooting skills for cloud-specific infrastructure issues.
• Bachelor's degree in Computer Science, Information Technology, or equivalent experience.

Key Skills

Education

Bachelor's degree in Computer Science