Description

You will own production support and incident resolution for Azure-based enterprise applications, ensuring system stability and rapid recovery from failures.

This role is on-site.

Responsibilities

• Triage and resolve production issues across Azure services including Function Apps, Storage Accounts, Service Bus, Application Insights, Synapse, and Cosmos DB.
• Manage Dead Letter Queues (DLQs), perform message replay in Service Bus, and troubleshoot message delivery issues.
• Monitor and fix DevOps pipeline failures, re-run deployments, and maintain CI/CD pipeline health.
• Perform root cause analysis (RCA), document findings, and drive permanent fixes for recurring issues.
• Implement minor configuration and code changes in .NET/C# applications under established guidelines.

Required Skills

• 10+ years of experience in production support for mission-critical applications.
• Hands-on expertise with Azure services: Function Apps, Storage Accounts, Service Bus, Application Insights, Synapse, Cosmos DB.
• Strong development knowledge of .NET and C#.
• Experience with ITSM tools such as ServiceNow.
• Proficiency in monitoring tools like Azure Monitor and Application Insights.
• Ability to write queries for Cosmos DB and Synapse Data Warehouse.
• Experience troubleshooting pipeline failures using KSQL.

Preferred Skills

• Any Graduate degree.

Key Skills

Education

Any Graduate