Description

You will act as a functional analyst within the Automation Squad, focusing on chatbot and textmining implementations.

Responsibilities

  • Analyze requirements for Conversational AI and chatbot implementations.
  • Bridge functional needs between automation processes and technical solutions.
  • Evaluate automation opportunities involving RPA, IDP, and IVR.
  • Support the automation squad in delivering functional specifications for robotization projects.

Required Skills

  • 5+ years of experience in functional analysis or similar roles.
  • Deep expertise in Conversational AI and Chatbot utilities.
  • Functional knowledge of RPA, IDP, and IVR technologies.
  • Fluency in English.
  • Fluency in either Dutch or French, with a good understanding of the other.
  • Degree in any field of study.

Preferred Skills

  • Knowledge of energy utilities and MIG6.

Key Skills
Education

Any Graduate

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