Description

You will act as a functional analyst within the Automation Squad, focusing on chatbot and textmining implementations.

This role is on-site.

Responsibilities

• Analyze requirements for Conversational AI and chatbot implementations.
• Evaluate automation opportunities involving RPA, IDP, and IVR.
• Bridge functional needs between automation processes and technical solutions.
• Support the automation squad in delivering functional specifications for robotization projects.

Required Skills

• 5+ years of experience in functional analysis or similar roles.
• Deep expertise in Conversational AI and Chatbot utilities.
• Functional knowledge of RPA, IDP, and IVR technologies.
• Fluency in English.
• Fluency in either Dutch or French, with a good understanding of the other.
• Degree in any field of study.

Preferred Skills

• Knowledge of energy utilities and MIG6.

Key Skills

Education

Any Graduate