Description

* Manage, monitor, and support enterprise backup and recovery environments using

tools such as Veeam, Commvault, Cohesity, and Azure Backup.

* 5–8 years of experience in Backup & Recovery administration.

* Strong hands-on experience with Veeam + Commvault.

* Configure and maintain backup jobs for VMs, physical servers, databases

(SQL/Oracle/PostgreSQL), and cloud workloads.

* Perform and validate backup restorations (file-level, VM-level, application-level) as

per customer requests and DR requirements.

* Troubleshoot backup failures, performance issues, and repository/storage-related

problems.

* Ensure backup schedules, retention, and replication policies are aligned with RPO/RTO

requirements.

* Implement and maintain immutability, encryption, and security best practices for

backups.

* Coordinate with L3/Vendors for complex issues and provide root cause analysis (RCA).

* Participate in DR drills, audits, and compliance activities.

* Prepare and maintain documentation, SOPs, and KB articles.

* Provide customer communication and technical updates for incidents and change

requests.

* Support onboarding of new customers and backup infrastructure migrations.

* Certifications (Preferred):

* Veeam VMCE, Commvault Professional, or equivalent backup certification

Key Skills

Education

Bachelor's degree