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Bilingual Communication Specialist

My3Tech

 

Indianapolis, IN 46204, USA

Posted On: Just posted
Experience: 5+ years
Availability: Hybrid
Openings: 2
Category: Systems Reliability Specialist
Tenure: Contract - Corp-to-Corp
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Description

You will support the Maternal and Child Health Division by conducting telephone interviews and collecting data for the Pregnancy Risk Assessment Monitoring System (PRAMS).

This role is on-site.

Responsibilities

  • Conduct telephone interviews following established PRAMS protocols, including obtaining informed consent and adhering to specific call frequencies.
  • Manage survey administration by preparing materials, scheduling interviews, and maintaining accurate contact records.
  • Execute timely data entry of survey responses, comments, and operational information into PIDS.
  • Monitor survey batch progress and provide weekly communications regarding mailings, data entry, and telephone disposition reports.

Required Skills

  • Bilingual proficiency in Spanish and English.
  • Experience with PRAMS protocols or similar survey administration.
  • Experience in telephone interviewing or data collection.
  • Ability to maintain strict confidentiality and privacy regarding telephone interviews and mail materials.
  • Ability to follow structured scripts and research protocols precisely.
  • High School diploma or equivalent.

Key Skills
Education

Any Graduate

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