Description

Responsibilities

• Administer Tableau Cloud sites, projects, users, groups, permissions, and security.
• Monitor platform health, extract refreshes, subscriptions, and scheduled jobs.
• Troubleshoot Tableau performance, connectivity, and reporting issues.
• Support report developers, analysts, and business users.
• Deploy and promote reports to different environments.
• Support and troubleshoot Azure SQL Database environments used for enterprise reporting.
• Investigate reporting data issues and perform data validation activities.
• Monitor database connectivity, query performance, and data refresh processes.
• Assist with SQL and SOQL troubleshooting and performance optimization.
• Monitor and support Azure Data Factory pipelines that load Salesforce and other source-system data into Azure SQL Database.
• Troubleshoot data load failures and data quality issues.
• Assist in identifying root causes of integration and reporting issues.
• Collaborate with development and integration teams during incident resolution and deployments.
• Support MuleSoft Runtime Fabric environments and integrations impacting reporting platforms.
• Work on all phases of the software development lifecycle and create/maintain required technical documentation.
• Provide guidance and training to team members.

Qualifications

• Required
  • 5 or more years of professional experience in related roles.
  • Experience with Tableau Cloud administration and support.
  • Experience with Salesforce objects, fields, relationships, and best practices in reporting design.
  • Experience with dashboards and enterprise reporting and analytics platforms.
  • Strong SQL skills and experience working with Azure SQL Database or similar relational databases.
  • Experience with user management including new user setup, user deactivation, roles, profiles, permission sets, and sharing rules.
  • Critical thinking and problem-solving skills applied to user access, declarative logic, business requests, environment management, and backup solutions.
  • Ability to engage and escalate issues to Salesforce as needed.
  • Highly organized, proactive, and self-directed approach to work.
  • Self-starter mindset with ability to drive work from requirements through implementation.
  • Strong abstract thinking and problem-solving abilities.
  • Excellent verbal and written communication skills.
  • Ability to work with architects to establish best practices.
  • Ability to collaborate with management on design and architecture decisions, work estimation, and resource planning.
• Preferred
  • Experience with Azure Data Factory.
  • Experience with MuleSoft Runtime Fabric or MuleSoft integrations.
  • Experience working with Salesforce data and reporting environments.
  • Microsoft Azure experience

Key Skills

Education

Bachelor's degree