Description

Handle international voice processes to assist customers with inquiries and resolve issues via voice calls.

This role is on-site.

Responsibilities

• Resolve customer issues and queries via voice calls.
• Maintain clear communication standards during customer interactions.
• Provide support within assigned rotational shifts.
• Ensure clear voice and accent without pronunciation or grammatical errors.
• Work rotational shifts as required.

Required Skills

• Excellent verbal communication skills in both English and Hindi.
• No Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI).
• 1 year of experience in BPO or customer support roles, or recent graduate.
• Ability to work rotational shifts.
• Graduate degree in any field.

Key Skills

Education

Any Graduation