Description

What is the scope of this role?

Netcracker Technology is looking to hire a BSS Solution Architect, with experience in the  full life-cycle Delivery for Telco solutions. This role will be the SME representing Netcracker in front of our customers. This position will assume involvement into solution delivery activities as well as Pre-Sales. 

Role and Responsibilities:

• Define end-to-end architecture of the Netcracker customer solution.
• Ensure that the selected solution architecture and development approach fit the budget and time constraints.
• Work with multiple Account Executives to support opportunity qualification process
• Direct presentations to prospective customers and partners using knowledge of industry trends and standards and common industry challenges coupled with NetCracker solution knowledge
• Prepare technical part of response to RFPs and RFIs
• Develop product demonstrations, including specification, testing, and delivery
• Drive the process of delivering high-quality product and architecture presentations and demonstrations
• Demonstrate advanced Netcracker product concepts
• Assist account teams in ensuring customer satisfaction
• Represent NetCracker as a general industry Subject Matter Expert
• Travel to customer sites worldwide

Required Experience:

• 5+ years experience working at a Telco or SI vendor with strong technical knowledge on Full stack  BSS solutions.
• Knowledge of major industry standards: TMForum (eTOM, SID, TAM, OSS/J, MTOSI, Open API etc.), 3GPP, MEF, ETSI, ONAP, CNCF etc.
• Knowledge of one or more Communications Service Provider market
• Knowledge in diverse domains of Channels, CRM, Order Entry/CPQ, Product Catalog, Customer Care, Order Management, Provisioning, Resource Management and Billing/Charging/Mediation/Collections systems/solutions/processes for both consumer and complex B2B products & services
• Experience in solution delivery for Telecom/Communications Service Provider in one or more combinations of domain areas like CRM, Billing, Order Fulfillment etc.
• Fluent English – must have
• Excellent written, verbal, and interpersonal communication skills, as well as strong strategic and analytical skills
• Ability to work as part of a team to solve complex technical problems and work with accounts in complex environments
• Business-like presence and ability to interact professionally with customers at all organization levels
• Well-developed knowledge and understanding of the global telecommunications marketplace
• Availability to work from office on hybrid mode 

Education:

• Bachelor’s Degree in Computer Science, Engineering or related field

Key Skills

Education

Bachelor's degree