Description

You will support the software lifecycle by managing vendor-managed software, including maintenance, testing, upgrades, and configurations.

This role is remote.

Responsibilities

• Troubleshoot and resolve application-related issues by engaging directly with users.
• Document business requirements and communicate software configurations to internal and external stakeholders.
• Identify integration points and manage reporting and dashboard maintenance.
• Maintain test scripts, run regression tests, and manage user acceptance testing.

Required Skills

• 5+ years of experience in a Business Analyst role supporting the software lifecycle.
• 1+ years of experience working with COMPAS software.
• Proficiency in SQL for data analysis and querying.
• Experience using JIRA for ticket management and tracking.
• Experience working in Agile environments and system development.
• Expertise in business process mapping using Visio flow diagrams.
• Experience with change management systems and vendor-based application release cycles.
• Proven ability in test automation.

Preferred Skills

• 7+ years of total working experience in relevant IT or business analysis roles.

Key Skills

Education

Any Graduate