You will act as a bridge between decision makers, system owners, and end-users to define operational requirements and resolve system issues.
Responsibilities
- Define business, financial, and operations requirements to establish systems goals.
- Create Current State and Future State process documentation and business process models.
- Coordinate meetings between end-user departments, vendors, and internal team members.
- Partner with development and analytic teams to identify software reporting options.
- Execute Acceptance Testing (UAT) and functionality testing to ensure technical solutions meet requirements.
- Collaborate with Project Managers to prioritize deliverables, gather requirements, and assist in Change Management activities.
Required Skills
- 5+ years of experience in business analysis.
- Expertise in Change Management.
- Proficiency in Acceptance Testing (UAT).
- Experience creating business process models and documentation.
- Ability to conduct software and hardware research to support purchasing justifications.
- Proven track record of identifying process improvement opportunities.
- Experience serving as a liaison for professional service and support requests.
- Ability to work with project managers on requirements gathering and solution delivery.